If you're not getting any sound from them when you're not in diagnostic mode, it might mean your headphone jack sensor has failed - it thinks you still have a set of headphones in and therefore won't play any sound through your XPS 13's main speakers. If you do hear a loud beep it means your speakers are working (at least from a hardware perspective). If you don't hear a loud beep, it likely means your speakers have failed and you should contact Dell about a hardware replacement. Click Yes when asked if you can see the colored bars.Select Diagnostics using the arrow keys on your keyboard.Hit F12 on your keyboard as soon as your computer starts to boot (you will see a Dell logo on the screen).*ExpressKeys™ support coming later in 2022. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Pen must be used with the tablet to function with Chrome OS. Android, Chromebook, and the Works With Chromebook badge are trademarks of Google LLC. Google is not responsible for the operation of this product or its compliance with safety requirements. This product works with devices capable of running the latest version of Chrome OS and has been certified to meet Google's compatibility standards. And to make sure you’re always able to get the most out of every project, downloadable creative and education software is available, too. Simple to setup and with natural pressure sensitivity, there’s nothing holding your creativity back. Explore new ways of getting creative, with downloadable software and natural-feel precision pen. Wacom Intuos* also Works With Chromebook.
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